Terms

  • All discounts and offers can only be redeemed by full paying adults and cannot be applied to kid’s meals.
  • We may change our published prices at any time with or without notice.
  • At certain times of the year our standard prices may not be valid, or be restricted. Please check the website for further information.
  • From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply. All offers are subject to the restaurant manager’s discretion.
  • Such offers will always be subject to availability. It will only apply to certain limited days and certain branches and may be withdrawn at any time with or without notice. Unless stated, offers cannot be used in conjunction with other offers.
  • No personal food and non-alcoholic drink items to be brought inside the restaurant premises.
  • Management has the right to refuse entry to any guests as this is a private property.
  • All table bookings are for maximum of 90 minutes. In Busy hours we may request you to vacate the table if required, please do not feel offended.
  • Kindly assist your children at all times during your visit at our restaurant. As management do not take any responsibility or liability for any accident occurred with any unattended children during your visit to the restaurant.
  • Kindly advise a member of staff at the time of reservation or on arrival, if you have any special requirements.
  • Allergy information is available on request. Please ask a member of staff.
  • We make every effort to have high chair availability for your visit however it is subject to demand and at peak hours we do not guarantee this unless you confirmed this requirement at the time of booking.
  • The Spice Lounge follows a safe environment policy for all staff and guests, kindly do not threaten any member of staff or management. Any in appropriate behaviour will not be tolerated.
  • We advise all guest, Please do not leave any personal belongings unattended at any time. As management will not be liable or responsible for any loss, theft or damage to your personal belongings.

Booking Terms and Conditions

  • All bookings are allocated 90 minutes seating time except for the last seating.
  • Your reservation is guaranteed for a late arrival for a maximum of 22 minutes.
  • If you have an offer for The Spice Lounge, unless otherwise stated, it cannot be used in conjunction with any other offer.
  • Final numbers must be confirmed 24 hours prior to reservation date.
  • We aim to have tables ready for time booked but in periods of extreme demand there may be a short delay.
  • Your booking is not guaranteed until you have paid your deposit for parties of 30 or more people.
  • Cancellation policy – 50% of your deposit will be refunded on bookings cancelled 7 days or more before the booking date. Deposits are non-refundable for bookings cancelled after this point.

Special Requests

  • Please let us know if any member of your party has mobility issues.
  • Do they need a bigger table?
  • Do they require high chairs for children?
  • or if they like to celebrate any occasions etc.
  • We cannot guarantee special requests made but will do our best to accommodate them